Privacy, Safety and Security

Oyegirl.com is concerned about the safety, privacy and security of our customers.

Privacy

By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.

Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis or for such other purposes as we may deem appropriate.

If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes.

Any personally identifiable information you submit while shopping with Oyegirl will ONLY be disclosed to logistics partners for delivery of shopped products . We will not disclose, sell, share or in any way reveal your information to any other third party.

Safety  and Security

 Inorder to ensure that our transaction process is extremely safe and that our customers' information is secure we have partnered with CCAvenue® as our preferred payment gateway.

Handling your sensitive data

·    CCAvenue® adopts stringent security measures to ensure that critically sensitive information, such as our customer's personal information and their credit card details, are well protected.

·    Our customers enter all their personal information and credit card details on CCAvenue's secure server and the same is encrypted before it is transmitted over the Internet to the payment gateway. CCAvenue's does not store any credit card details for security reasons.

Majority of online transactions are completed without incident. However, please keep in mind that customer protection is a two-way street. When buying on any online venue, caution must always be practiced. Following are some guidelines that you should follow to ensure safe and secure online shopping experience.

•  Change your Passwords regularly and keep them private. Remember, anybody who knows your password may access your account.

• If using a public computer or terminal, always log out when you complete an online session

• Avoid using the same password for multiple online accounts.

• Be wary of unsolicited e-mail and telephone contacts.

• Oyegirl.com will never e-mail or call a customer and ask that they disclose or verify their Oyegirl.com password, credit card, or banking account number.

• If you receive an e-mail asking for personal details such as password never respond to it.

• A phishing email will normally have a tone of urgency – like "Your account will be temporarily suspended" and therefore please "Login to keep your account active." Please remember Oyegirl.com will NEVER send such emails to its customers.  

• If you are doubtful about the credibility of the email, please DO NOT click on any link provided in the email. This may trigger malicious codes being installed on your PC. You must report the incident to Oyegirl.com

• If you receive a suspected spoofed Oyegirl.com e-mail, or discover a fake Oyegirl.com website, please report the incident to Oyegirl.com.

Ensure your Personal Computer is protected:

• Fraudsters send genuine-looking emails that contain viruses and Trojans (A Trojan refers to a program that appears to be safe, but hidden inside, is usually something harmful, probably a virus). These viruses / Trojans, install a malicious code on your PC without your knowledge. They extract your confidential information that fraudsters use to access your online profile / account etc.
  

• Here are a few important action points that you should bear in mind:
  

• Keep your PC updated with the latest anti-virus / anti-spyware software.

• Install a personal firewall on your PC to protect your account.
• Keep your PC updated with the latest security patches and, most importantly,
• Do not click on links or open attachments in unknown or unsolicited (spam) emails.